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Privacy Policy

Last Updated: January 12, 2026

At Dilemma Property Advisors, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information You Provide to Us:

• Contact Information: Name, phone number, email address, mailing address
• Property Information: Property address, condition, situation, photos you upload
• Communication Records: Records of our conversations, text messages, and emails
• Transaction Information: Details about property offers and sales

Information Automatically Collected:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on pages, links clicked
• Cookies: Small data files stored on your device (see Cookies section below)

2. How We Use Your Information

We use your information to:

• Evaluate your property and prepare cash offers
• Communicate with you about your property and our services
• Process property transactions and closings
• Send you updates, marketing materials, and promotional offers (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

3. How We Share Your Information

We may share your information with:

• Service Providers: Title companies, inspectors, attorneys, and other professionals involved in property transactions
• Business Partners: Companies that help us provide services (e.g., SMS providers, email services)
• Legal Requirements: When required by law, court order, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We will never sell your personal information to third parties for their marketing purposes.

4. Text Message (SMS) Communications

When you provide your phone number and consent to receive text messages:

• We may send you property-related updates, offers, and service information
• Message frequency varies depending on your inquiry
• Message and data rates may apply
• You can opt-out at any time by replying STOP to any message
• Reply HELP for assistance

5. Email Communications

We may send you:

• Transactional emails about your property inquiry
• Service updates and important notices
• Marketing emails (you can unsubscribe anytime)

You can unsubscribe from marketing emails by clicking the unsubscribe link in any email or contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Understand how you use our website
• Improve website performance
• Show relevant advertisements

You can control cookies through your browser settings, but disabling them may affect website functionality.

7. Third-Party Services

Our website may use third-party services such as:

• Google Analytics: To analyze website traffic
• Netlify: For website hosting and forms
• SMS Providers: To send text messages

These third parties have their own privacy policies governing their use of your information.

8. Data Security

We implement reasonable security measures to protect your information, including:

• Secure Socket Layer (SSL) encryption
• Secure servers and databases
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your information by contacting us (see Your Rights section).

10. Your Privacy Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Opt-Out: Opt-out of marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, contact us at sales@dilemmapropertyadvisors.com or (201) 220-9908.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell)
• Right to deletion
• Right to non-discrimination

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending you an email (for material changes)

Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Do Not Track Signals

Some browsers have "Do Not Track" features. Currently, we do not respond to Do Not Track signals, but we do provide you with opt-out options for tracking and marketing.

15. International Users

Our services are primarily intended for users in the United States, specifically New Jersey. If you access our website from outside the United States, your information may be transferred to, stored, and processed in the United States.

16. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Dilemma Property Advisors
Phone: (201) 220-9908
Email: sales@dilemmapropertyadvisors.com

17. Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms.

Your privacy matters to us. We are committed to protecting your personal information and being transparent about our practices.